I remember at University one of my Professors talking about feelings when studying my psychology/business degree. He asked us all in the lecture room if we felt happy everyday and then if we felt sad everyday. The answer was the same, some days we feel good, other days not so good. It depends on the ‘externals’ what is going on around us. This quote hints of that. In the corporate world a clever colleague taught me something when managing people – she would say, “I have had a rough night so if I seem a bit rude today, I apologise in advance.” It really worked miracles in the work environment when staff were forewarned. Kindness is the way.